Privacy Policy

This Privacy Policy explains how RiDiscovery Pvt. Ltd. (“RiDiscovery”, “we”, “us”, or “our”) collects, uses, stores, and shares personal information when you visit ridiscovery.com, use our SaaS products (including Digital QR at digitalqr.co), contact us, or otherwise interact with our services.

RiDiscovery is a product company based in Surat, Gujarat, India. Digital QR is a RiDiscovery product that helps businesses create, manage, and analyze QR codes.

We may collect the following categories of information:

• Account & contact data: name, email address, phone number, company name, and messages you send through our forms.
• Product usage data: features used, QR codes created/managed in Digital QR, device/browser type, IP address, and approximate location.
• Billing data: payment-related details processed by our payment providers (we do not store full card numbers).
• Website analytics: pages visited, referral source, and cookie identifiers (see our Cookies Policy).

We use personal information to:

• Provide, operate, and improve RiDiscovery products and websites
• Create and manage user accounts for Digital QR and future products
• Respond to inquiries and customer support requests
• Send service updates, security notices, and (with consent) product news
• Monitor performance, prevent abuse, and protect our systems
• Comply with legal obligations

We collect only what we need to deliver and improve our services. We use encrypted transmission (HTTPS), access controls, and secure storage practices. RiDiscovery does not sell personal data to advertisers or data brokers.

We may share information with trusted service providers who help us operate our business (hosting, analytics, email, payments), only as needed to perform their services under appropriate confidentiality obligations. We may also disclose information if required by law or to protect rights, safety, and security.

We retain personal information only as long as needed for the purposes described in this policy, unless a longer period is required by law. You may request deletion of your account data, subject to legal and operational requirements.

Depending on applicable law, you may request access, correction, deletion, or restriction of your personal data, and you may withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below.

Our services are intended for business and professional use and are not directed to children under 16. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest revision. Continued use of our services after changes means you accept the updated policy.

RiDiscovery Pvt. Ltd.
309, Unique Square, Singanpor, Katargam, Surat, Gujarat, India - 395004
Email: ridiscovery.official@gmail.com
Phone: +91 82005 50680